One Day Training
Book your company today for customer service training. Our service training includes learning the following
- The dollar value of a customer to your business: It is not just about serving client, but also appreciating what difference they bring to your company
- The competition around you: Sometimes we are not aware of what our competition is doing hence we do not appreciate the choices that our clients have
- The decision a client makes: Your customers have to make personal and social decisions to finally come to your business for service, understand ?
- Handling Angry Clients: Everyone gets angry for one reason or the other, learn how to resolve these.
- The Science and Art of Communciation to Clients: Learn how to communciate with clients who walk into the business.